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03 Jun 2019

When travelling, you’re always at risk of losing a valuable item. We focus on what to do when your phone gets lost or stolen. Just because you’re not planning to lose your phone doesn’t mean you should not be prepared. We’ll guide you through some necessary steps before the worst happens:

What’s your IMEI and serial number?
You can track your phone through your IMEI (International Mobile Equipment Identity) and serial number. You can find these details in the original box your phone came in. Should you no longer have the original box; on your phone, you can navigate to Settings and tap on the About option. It is advisable to write this information down and keep it somewhere safe. If all else fails, you can recover this information by contacting your network provider.

Secure Touch ID & screen password:
The lock screen is the first layer of protection on any phone. If someone finds (or steals) your phone, you’ll want to prevent them from accessing your personal details by using a password, preferably a strong one that is not easy to guess.
On an iPhone, you can turn Simple Passcode off. If you want to enter a more complicated password that can include letters and numbers, go to Settings – > Touch ID & Passcode.
On an Android device, you can set a complex pin or gesture (picture), or use the biometric Face Unlock if your device offers it.

Set up your phone’s locator:
Today, all smartphones come with a built-in tool to help you track your phone. This built-in tool is called Find My Device.
Apple uses iCloud to Find my iPhone. You can find Google-certified phones with the Android Device Manager. Even Windows has the functionality of Find My Phone.

Back up your data
Thankfully, your apps and the operating system of your phone can take care of most of this for you. All you need is your login details for all your apps, and et voila!
To back-up other data, such as system settings and app data, go to your phone’s default backup system. On an Android device, go to Settings, tap on System, Advanced, and Backup. For Apple device, go to Settings. Tap on your name, then your device and then iCloud Backup. This option will only work if you’ve enabled iCloud on your iPhone.

If you prepare properly, you can avoid a total disaster by following these simple guidelines.