THE IMPORTANCE OF A BUSINESS TRAVEL SUPPORT NETWORK

20 February 2018

The reassurance of having a reliable travel support network when conducting business away from home cannot be overestimated. A network with whom you can be in immediate contact if required, irrespective of whether you’re travelling nationally or internationally.

1. FAMILY SUPPORT

Your ability to fully focus on business when away from home is dependant on knowing that your family is in good hands. The appointment of a reliable, trusted and responsible person who is always available and who will contact you whenever and wherever is necessary, is an imperative.

2. BUSINESS SUPPORT

When travelling, especially to destinations with different time zones, it’s important to have colleagues in your business available 24/7; people with the agility to provide you with information as and when you need it. For example, contact details of potential clients, documents required for meetings, etc.

3. TMC SUPPORT

A reputable travel management company (TMC) will offer you a service that operates around the clock, every day of the year. The TMC, whose dedicated experts understand your business trip objectives, will share invaluable local knowledge and insights, contact you timeously regarding any alerts, issue warnings, inform you of any flight delays, offer support, implement solutions, and more.

4. DESTINATION SUPPORT

Having a hands-on support network of people at your destination, either from a local office of your company, an appointed liaison or concierge service, is of great value. They’re able to provide you with essential on-the-ground information such as public transportation, security (if required), the printing of documents, courier advice, setting up meeting venues, etc.

5. LOCAL EMERGENCY CONTACTS

Ready access to you destination’s emergency numbers – police, fire department, paramedics, hospitals, etc. – is essential.

Make sure all information pertaining to your travel support network is easily accessible on your phone, your computer and printed out in your travel wallet.