Our Approach

Overview
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Club Travel Corporate is a technologically focused travel management company. Our approach is based on assessing the current processes and optimising them with technology to better achieve the travel programme goals.

We operate a key account management structure whereby each client is assigned a dedicated account manager responsible for the strategic management of the account as well as daily operational customer service and support.

Our account managers work closely with their clients to monitor and manage compliance to travel policies and report on key business objectives.

Although fully-customisable to the needs of our clients, this is our key account management approach:

 

Negotiation

The travel industry is forever-changing; we therefore continually refine our offering. We are always developing and enhancing our travel technology and negotiating best-in-market deals with our preferred suppliers.

Find out more about our preferred suppliers

Design

We design customised corporate travel plans and policies per client. Structured to achieve your business goals, these plans are then managed by an agreed-upon service level agreement.

Let us create your custom travel plan

Assessment

We conduct a thorough analysis of your business’ unique travel needs and traveller behaviour. Then we assess how your travel solutions performed historically and we identify potential savings and ways to improve performance.

Let us find ways to save you money.

Communication

As your travel partner, communication is key. We maintain open channels of communication to ensure we stay close to your business and are able to proactively manage your changing needs.

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Education

A comprehensive travel policy is critical in the effective management of business travel. Our expert team works with you to create and/or manage your travel policy, boost compliance and improve savings.

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Measurement

Our analytical capability and sophisticated reporting tools provide bespoke insight on how to best adhere to policy, enhance performance and proactively adapt to the market.

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